These walk-in locations accept cash, check or money orders. The cost of the service is $1.50 per transaction.
Monday through Friday at the Water Department, on the first floor of City Hall:įor your convenience, a drop box is also available 24-hours a day in our parking lot at 4301 City Point Drive.Ĭustomers can pay their water bill in person at nearly 20 Fidelity Express pay stations. Payments can be made in person between the hours of 8 a.m. Please enclose the bottom portion of your bill along with a personal check or money order: To pay your bill by mail, please use the envelope included with your bill. To pay your bill by phone, please call 84. The telephone payment system is available 24 hours a day, seven days a week. Senior citizens are exempt from penalties.
The minimum charge for residential accounts is $2.50 and $15 for commercial customers. A late charge of 10% will be applied to all accounts that become delinquent. The bill is due 20 calendar days after the bill date. The bill date will fall on a Tuesday or Friday, depending on what area of town you live in. City of North Richland Hills utility bills are sent out once a month in eight cycles.